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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darryl Mallory

Darryl Mallory

December 14, 2024

5  out of  5
rating by Darryl Mallory
"These are the best people to work with. They no you my name and they are super friendly. They also work very hard to handle any claims that are made. What I experienced, they were very timely. Thanks State Farm you are great. Albia Steers you are great!"
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Joany Redmond

December 12, 2024

5  out of  5
rating by Joany Redmond
"We love State Farm staring Albia Steers! We are so appreciative of the way he and his staff take care of all of our insurance needs. They are always there for us….. even when a deer hits you at 9 pm, Albia answers the call.👏"
We responded:
"Thank you for your wonderful review. Having an agent who is always ready to help, even late at night after an unexpected event, makes a huge difference. Thank you for sharing your experience! "
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kelly brewer

December 11, 2024

5  out of  5
rating by kelly brewer
"Love them all!!"
We responded:
"Wow, thank you for such a fantastic review! We’re so glad to hear that our team members take such good care of your needs. We love seeing you in office!!"
Profile photo of Hilary Blankenship

Hilary Blankenship

November 22, 2024

5  out of  5
rating by Hilary Blankenship
"All of the staff are super friendly and always helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. We always strive to provide the best service possible, and your feedback encourages us to keep up the good work! If you need anything else, feel free to reach out."
Profile photo of G. Adams

G. Adams

November 14, 2024

5  out of  5
rating by G. Adams
"Great service! Had a hard time getting in touch with my old insurance company to transfer to Albia, but Albia made it happen and successfully transferred to Albia."
We responded:
"We are glad to hear that you had a positive experience with our office! I am happy that we were able to assist you in transferring your policies smoothly. If you have any further questions or need assistance with anything else, don't hesitate to give us a call!"
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Dc 4 the W

October 25, 2024

5  out of  5
rating by Dc 4 the W
"Hands down the best insurance agents in Sylacauga !!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our insurance agents. "
Profile photo of Sandra Averette

Sandra Averette

October 18, 2024

5  out of  5
rating by Sandra Averette
"Albia steers and his staff are awesome and very helpful and I would go any other place."
We responded:
"Thanks girl. We really appreciate your business!"
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Leslie Harmon

June 24, 2024

5  out of  5
rating by Leslie Harmon
"Excellent staff and great rates! Couldn’t ask for a better agent! Very pleased!"
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Jerome Harmon

June 24, 2024

5  out of  5
rating by Jerome Harmon
"Great 👍"
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Kris Lig

June 22, 2024

5  out of  5
rating by Kris Lig
"This office is amazing. Jenn is so helpful and takes her time to help with all of your insurance needs. She really takes her time to explain life and health benefits which has helped me and a ton of people I know."
Profile photo of Taylor Logan

Taylor Logan

June 21, 2024

5  out of  5
rating by Taylor Logan
"All of the staff at Albia Steers are wonderful! I have used them as my insurance provider for 20 years, and they are fast, reliable, and caring. Anytime I need anything, Tracy and Shannon are constantly there providing excellent customer service and valued follow-up. I would highly recommend Albia Steers State Farm!"
Profile photo of Donalyn Wilkinson

Donalyn Wilkinson

June 19, 2024

5  out of  5
rating by Donalyn Wilkinson
"Thank you Albia Steers and Staff for all you do - Everyone is so helpful and wonderful to work with!!"
Profile photo of Kim Vansandt

Kim Vansandt

June 17, 2024

5  out of  5
rating by Kim Vansandt
"Albia and his wonderful staff have handled my car insurance for around 15 years. Over the years, I’ve had to file a couple claims and each time they were so helpful in making it as easy as possible for me. I highly recommend them!"
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Scout West

June 17, 2024

5  out of  5
rating by Scout West
"Great customer service!"
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Angel Scoggins

June 17, 2024

5  out of  5
rating by Angel Scoggins
"So helpful and knowledgeable. An expert!"
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Kristie Goss

June 17, 2024

5  out of  5
rating by Kristie Goss
"The most helpful and knowledgeable staff!"
Profile photo of Matthew Vinson, MPA

Matthew Vinson, MPA

May 21, 2024

1  out of  5
rating by Matthew Vinson, MPA
"Absolutely dishonest and rude. I got an email with my name and have been getting mail from them. They actually allowed someone to set up an account in my name with my address in Virginia. The old lady on the phone gave me there address and AL ID number. They place is not right stay away, far far away. Albia called me with the most condescending questions as if not to believe the victim of the identity theft they facilitated."
Profile photo of kevin peters

kevin peters

May 10, 2024

5  out of  5
rating by kevin peters
"Albia steers State Farm insurance office is hands down the most trusted insurance office in Sylacauga. The entire office works diligently to take care of any need that any customer may have. I personally couldn’t ask for a better agent or a better team to take care of insuring me, my family and our belongings."
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Daniel Allen

April 19, 2024

5  out of  5
rating by Daniel Allen
"Some of the most friendly , helpful and professional people that I have ever dealt with when it comes to having insurance!!!!!"
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Chase Merkel

April 12, 2024

5  out of  5
rating by Chase Merkel
"Super helpful! Called Lauren Brasher and she got me all set up quickly and smoothly. She also set me up with the drive safe and save discount which will end up saving me even more money. I highly recommend Lauren and this office as a whole."
Profile photo of Dana phillips

Dana phillips

April 12, 2024

5  out of  5
rating by Dana phillips
"Lauren Brasher is always will to help and answers all of my questions. Friendly and knowledgeable."
Profile photo of Allison StJohn

Allison StJohn

April 12, 2024

5  out of  5
rating by Allison StJohn
"Lauren Brasher made getting on my very first auto policy a breeze. The quotes I was getting from other companies were so so high and she got it right in the range of what I needed. She is amazing and I’d recommend every one of my friends to her!!!!"
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Misty Butler

February 28, 2024

5  out of  5
rating by Misty Butler
"Albia and his staff are the greatest.. Always helpful and friendly with anything and everything we need anytime... wouldn't ever wanna use anybody else.. I've had insurance with them since I was 16 yrs old.. they treat you like family"
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Clement Gamble

November 19, 2023

5  out of  5
rating by Clement Gamble
"Very polite friendly have a good sense of humor don't mind being a insured with the company"
Profile photo of Beth Parrish

Beth Parrish

September 12, 2023

5  out of  5
rating by Beth Parrish
"Jenn is an awesome insurance agent"
We responded:
"Thank you for taking the time to share your wonderful feedback and kind words recognizing Jenn's efforts to go the extra mile to provide you with the customer care that you deserve, Beth! We truly appreciate your feedback and we look forward to assisting you with any of your future insurance needs!"